Portal Pages vary from regular website pages in that you cannot add or edit the layout and text of most portions of them. Portal pages have code behind them, so that information may be displayed from your RAMCO AMS and sent back to your RAMCO AMS – for this reason you cannot have free design control over them. You can think of portal pages as pages which “talk” to your database
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Portal pages are fairly static, meaning that you cannot edit and design them to the same degree which you can website pages created in a Content Management System. However, because members of different organizations are accustomed to certain vocabulary, we have created a way for you to edit the instructional text at the top of each Portal page as well as to add a title to the page
In terms of the status and life cycle of an Order, it depends on the scenario: Order Paid An Order is created with a Status of Active and Status Reason of New. Once the Order is paid the Status changes to Fulfilled and the Status Reason to Complete. At this stage there will be an Invoice attached to the Order. Payment Refunded or Canceled If a Payment is refunded or canceled, the originating Order will be reactivated
2 Comments - Is it possible to see a flowchart for the life cycle of an order? I see terms such as - Active - Submitted - Canceled - Fulfilled - Invoiced Could you expand on each of these stages and what they mean?
During this window we will place a maintenance page on your RAMCO web portal
RAMCO portals will be replaced with a maintenance page during the outage so no payments are attempted
All RAMCO web portals will have a maintenance page during this period
All RAMCO payment processing will be affected and we will post a maintenance page on all web portals for the duration of the outage
RAMCO web portals will have a maintenance page during this period
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